Shipping policy

SHIPPING POLICY

Thank you for shopping with Norella Boutique Boston.

Order Processing

All orders are processed within 1–2 business days after payment confirmation. Orders are not processed, shipped, or delivered on weekends or public holidays.

Shipping Time

Estimated delivery times vary depending on the destination:

• United States: 4–10 business days
• Canada: 5–12 business days
• Europe: 5–12 business days
• Australia & New Zealand: 5–12 business days
• Other International Destinations: 7–15 business days

Please note that delivery times are estimates and may vary due to customs clearance, carrier delays, weather conditions, or other factors beyond our control.

Shipping Costs

Shipping fees are calculated at checkout based on the delivery location and selected shipping method.

Order Tracking

Once your order has been shipped, you will receive a tracking number via email. Tracking information may take up to 48 hours to become available.

Customs, Duties and Taxes

International orders may be subject to customs duties, taxes, and import fees imposed by the destination country. These charges are the responsibility of the customer.

Incorrect Address

Customers are responsible for providing accurate shipping information. We are not responsible for orders shipped to incorrect addresses provided by the customer.

Lost or Delayed Packages

If your package is significantly delayed or appears lost in transit, please contact us and we will assist in working with the shipping carrier.

Contact Information

Norella Boutique Boston

Email: hello@norellaboutiqueboston.com

Website: https://norellaboutiqueboston.com